FAQ
Frequently Asked Questions
A. You don’t need much damage in order to file a claim. Hail and high winds can cause granule loss, tears, and cracks. If your roof has endured 45+ mph winds, you may see enough damage to file a claim.
A. Most of the claims we assist with file for wind damage. High winds can cause severe damage to your roofing and even leak to interior leaks. You do not have to hail damage to file a claim.
A. Get in touch with us! We offer free roof inspections and have a 95% success rate with insurance claims. We will help you throughout the process!
A. There are some instances where if an individual has a “no claims” discount, it may be disallowed. It is not common for a policy to be canceled due to a storm damage claim.
A. Homeowners have 1 year to file a claim with their insurance company.
A. We understand what insurance companies consider damage and how to mitigate a previously denied claim. We file claims for the damage we find during the inspection, not based on a previous contractor’s assessment.
A. Capstone Restoration is a member of the Better Business Bureau and has an A-rating on Angie’s List. We have dozens of references you may speak with! In addition, we don’t make anything unless your claim has been approved!
A. No. A scam is when an individual intentionally creates damage to file a claim. Here at Capstone Restoration, we will not represent individuals that have done so. Our thorough inspection process allows us to determine whether or not the claim is legitimate.
A. Our company works with a contingency agreement that allows us provide work if the claim is approved. This agreement will terminate if your claim is denied or there is insufficient funding.
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What our clients are saying
- Matthew O.- HomeAdvisorJosh gave me a call same day and was able... read moreJosh gave me a call same day and was able to come out and give an estimate for the work needed. The estimate was under what I was expecting to pay and we scheduled appointment to fix right away. He kept me updated throughout the process and was great to work with. I would definitely recommend and will use again if need any other roof repairs. read less
- Susan Stone- GoogleHad the exterior of our home painted, a stair rail... read moreHad the exterior of our home painted, a stair rail painted , and our kitchen cabinets painted.Not sure why the exterior job did not start with a power washing (maybe because of cooler temps in March).We have had two other homes painted and both times started with a power washing.The guys took a bit longer because of weather issues and because of communication issues between the painters, but overall did a decent job. The stair rail came out beautiful.The kitchen cabinets came out nice, but after 30 days, they started to chip. The price of the job was the best out of 3 different companies. I would not rehire for kitchen cabinets again.Painters were nice guys. read lessTerry B.- HomeAdvisorJosh was knowledgeable and assisted the insurance agent in identifying... read moreJosh was knowledgeable and assisted the insurance agent in identifying the storm damage that was in need of repair. The roofing crew arrived and carefully prepared the area around the home so the plants would not be damaged. The crew completed removing the old and installing the new roof very quickly and cleaned up the debris before leaving the site. The gutter crew arrived and removed and installed new gutters and downspouts. Josh was always available via phone for updates. He made site inspections and answered all my questions and concerns. I recommend you check out Capstone Restoration if you need home repair. Also, I have no connection with the company other than being a customer of their service. read lessPaul L.- HomeAdvisorGreat customer service. Contacted me promptly after my inquiry on... read moreGreat customer service. Contacted me promptly after my inquiry on HomeAdvisor and arrived same day and gave me a quote. Returned the next morning to complete the work at the fee per the quote. Also gave me practical feedback on the impact of the recent storms on roofs in the area. Cannot beat service like that. read less
- Eric W.- HomeAdvisorThey did a roof repair, blended in the new shingles... read moreThey did a roof repair, blended in the new shingles with the old and can barely tell there was a repair. They cleaned up after themselves. They were very professional and were able to repair the roof with a couple of days of calling. read less
- Greg C.- HomeAdvisorVery good to work with. Josh walked me through the... read moreVery good to work with. Josh walked me through the entire process and answered any questions I had. They were very quick to respond and professional in everything they did. Never felt like like I was just a job to them but that they were helping me with a problem. I would highly recommend them to anyone that asked and probably bring them up to those that don t. Outstanding work done by outstanding people who care about you and your needs. read less
- Josh gave me a call same day and was able to come out and give an estimate for the work needed. The estimate was under what I was expecting to pay and we scheduled appointment to fix right away. He kept me updated throughout the process and was great to work with. I would definitely recommend and will use again if need any other roof repairs.Matthew O.7/19/2021
Capstone Restoration
- Noblesville, IN 46060
- (317) 629-4108
- Matt.Haney@capstonerestoration.com
- Mon - Sat: 8AM-5PM
- License#: GL1800057 (Indianapolis, IN)
- License#: G6207 (Lawrence, IN)